🤘Dejan Gajsek
Competitive intelligence and enablement service for B2B Tech Companies | Nosy by Nature
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Have you ever heard of Goldman Sachs' 15-minute rule at Goldman Sachs?It means you have to respond to an email in 15 minutes or less no matter what. It doesn't matter if you:- showering- hiking in the mountains- attending your son's wedding- saving someone from a drowning vehicleUnreasonable? Heck yeah.Borderline toxic? Most likely.The perfect recipe for burnout? You bet.It doesn't mean you should do it (I certainly wouldn't) but this practice exists.The embodiment of the Time Kills All Deals attitude.Other companies have their own "unreasonable" practices. Zappos Family of Companies has a 365-day return policyStarbucks offers a free drink if it's not perfectPatagonia has their Ironclad Guarantee repair serviceThe Ritz-Carlton Hotel Company, L.L.C. allows their employees to spend up to $2,000 to solve a customer problem without approvalOnce the product quality isn't a differentiating factor, the customer service and relationships are. What makes you different?
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Bojan Straze
Sales narrative for B2B products | Strategic messaging to get better customers faster | Positioning → stronger sales pitch → marketing content optimization → sales team training |
5mo
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It seems to me that in most industries quality is not a differentiating factor - yet in most companies they act as if quality is the ONLY differentiating factor. The companies you listed think out of the (quality) box when positioning themselves.
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Mike Freed
People Connector | Bookworm | Business Development Manager at EECOL Electric
5mo
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Speed is absolutely critical in business development. You don't have to have the full answer, just the acknowledgement that your customer is heard and that you are on the case.One organization shared they had a 2,000% increase in win rate whenever they were able to respond within 5 minutes of an inquiry. That's stuck with me since!
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Anf Chans ☕
Fractional CMO, B2B Marketing Consultant, and Content Creator for $1M+ Accounting & SaaS businesses. | Follow for posts about authentic networking and trust-based marketing
5mo
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Starbucksoffers a free drink if it's not perfect? I wasn't aware of this. I could have had many free drinks by now.
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mind-shifters
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"Purpose is a way of doing business – an instruction, not a descriptor." 🌟MaryLee SachsSachs, M. 2022. “Your Purpose Statement Is Not a Tagline: Why Activation Is The Key to Business Purpose”, brandingmag.com#mindshifters #employeepurpose #employeeengagement #talentdevelopment #human #purpose #culture #value
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Iqbal Latif
CEO/MD at GRAM
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Meet Shekhinah Bass, a powerhouse who carved her path at one of Wall Street's giants, Goldman Sachs. With 17 years under her belt and as a mom of five, she's not just a pro; she's the head of talent strategy at Goldman Sachs, making waves in the human capital management division. And guess what she spills about success on Wall Street? It's not just about sealing deals; it's about having that #growthmindset. Ready to dive in?The game-changer at places like Goldman Sachs isn't just about sealing deals or rocking confidence – it's all about having a growth mindset. Ever heard of a growth mindset? It's like having a superpower. It's seeing your abilities, talents, and smarts as things that can keep growing and getting better. So, ditch the fixed mindset – the one thinking your skills are stuck. Embrace the growth mindset, where your skills are on a constant upgrade. #growthmindsetcoach #CareerSuccess #ShekhinahBass #growthmindset
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Sinthujah Wimalathas
CEO & Founder of SANARAS Coaching | Certified Coach & Psychologist | ex Goldman Sachs | Helping Finance Professionals Reduce Stress & Thrive in their Careers without Sacrificing their Health and Happiness
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😮 Goldman Sachs has made me incredibly impatient!Let me tell you why 👇🏽 For years I was trained to respond straight away.❗ An email pops up👉🏽 You respond❗ Someone calls👉🏽 You respond❗ Someone needs to see you👉🏽 You respondSo even after I left, when I heard a ping, a message, a call...I had to respond IMMEDIATELY.✖ But then I realised, it’s not healthy.✖ You can’t be on autopilot all the time.✔ It is ok to respond to a message after 30 minutes, not 3.✔ It is ok to call someone back, if you’re in the middle of something.✔ It is ok to turn off your phone, when you need to focus on your work.❗ Our brain still has not evolved to constant stimulation and reactions.👉🏽 Give yourself a break.The world will go on with or without you.Share ♻ it to help others Get in touch 🤝 and connect with meRing the 🔔 on my profile to see more of my content.#growthmindset #goalsetting #wellbeing #performance #coaching
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Jorge Sciupac
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See AlsoAsia OpportunitiesChange is essential for a company's growth, but what about its DNA?Respecting company culture is just as crucial for long-term success. Learn from Goldman Sachs' CEO David Solomon's journey and the fine line he had to tread. Find out why strategy and corporate culture must go hand in hand for lasting prosperity.Read more: https://lnkd.in/gPYyFRkE#changeisgood #companyculture #longtermsuccess
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Nonggol Darapati
Communications | Featured writer on Medium | Formerly ASEAN, Ogilvy PR, IsDB
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If you're a legacy brand that is in a saturated market and the public has lost interest in your industry, how do you pivot?Goldman Sachs is a legacy brand. Known to be one of the top investment banks in the world that demands excellence and the best from all its talent. Despite of this, the talent pool is drying up when it comes to the traditional finance sector. Gen Z prefers to learn trade skills rather than going into a traditional occupation. More millennials are seeking occupations with a work-life balance.In addition, the rise of technology and due to the aftermath of the pandemic, workers are now opting for remote gigs and full-time side hustles rather than going back to the office and punching a time card. Furthermore, legacy investment banking brands such as Goldman Sachs have had a reputation for filling their seats with legacy hires from Ivy League universities.With all these challenges and new trends, what can a legacy brand do to attract new blood into its mix and continue its growth? In the case of Goldman Sachs, they did the unthinkable. The Goldman Sachs branding team highlighted all the trending topics of today in one article: ✅ Work-life balance✅ Diversity hire✅ Working mother✅ Work hack✅ Time blocking✅ FamilyWith that one article, Goldman Sachs has shed light on what it's like working in today's global financial institution, which has become a far cry from the investment bank stereotype of yesterday. If the image that is often associated with mega financial institutions has been Caucasian men in suits, behind desks, working from dawn till dusk, well Goldman wants you to know that with them, it's not business as usual! Goldman is pivoting to becoming a modern workplace with plenty of diversity hire and is keeping up with the trends and today's conversation. Acknowledging that a brand needs to pivot is one thing, but actually doing it, is on a whole other level. Kudos to the Goldman branding and content team! This was brilliant!Link to the Goldman Sachs article in the comments below. Ps: Do you have any productivity hacks that you use? ------------------------------------Images courtesy of : Pixabay, Pexels, CNBCIf you like this content and it resonates, repost ♻️ this to your network#goldmansachs #productivity #branding #finance
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Inc. Magazine
3,050,244 followers
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How Eat the Change founder Seth Goldman has gotten better at hiring.Watch the full #YourNextMove and learn how to hiring and retain the right team: https://trib.al/hUOlB6O (Produced by Inc. and Capital One Business)
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Shekhinah Bass
Managing Director, Head of Talent Strategy at Goldman Sachs
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What an honor to be included in The Glass Hammer feature, especially during Women’s History Month! This time last year, I was just getting back into the swing of things, following maternity leave. This conversation was a great reminder of the lessons, experiences and mantras that have kept me going and keeps me focused on growing personally and professionally. #runyourownrace #beauthentic #liftasyouclimb #knowyoubelong #tapintoyourtribe #gobegreat!
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🛡Adam Vause
Your IT Support, Cyber Security and Microsoft 365 Guru. Providing business owners with Peace Of Mind | Goldman Sachs 10KSB Alumni
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I just wanted to share a bit of what's happening behind the scenes at Express IT. We've been tracking our team's happiness and feedback through Office Vibe, and the numbers are speaking loud and clear - we're onto something good!I learnt a lot from my Goldman Sachs #10KSB journey and culture is everything! We made some changes and you can see such a massive improvement in short space of time.This isn't just about stats, though. These numbers reflect late-night brainstorming sessions, shared wins and lessons learnedI just wanted to say a Huge Thankyou to our Express IT team - your energy, creativity and relentless drive are what make our company culture stand out. I'm planning on nudging that happiness bar even higher. I truly believe in the power of feedback, both from staff and also customers and we know it's the honest, anonymous insights that will help us keep improving.A happy team isn't just good for morale, it's good for business. Here's to the journey!
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TOP Thought Leader
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mind-shifters
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By incorporating the many different roles that purpose plays into every aspect of the internal and external dealings of a business, purpose champions use purpose to full effect – but that doesn’t negate the value of falling anywhere along the spectrum at all. ✨ What matters most is that businesses use purpose to guide their actions and have a better understanding of what success means for themselves. 🚀 🌟 MaryLee SachsSachs, M. 2020. “Purpose Is a Spectrum – Where Does Your Company Fall?”, http://brandingmag.com#mindshifters #employeepurpose #employeeengagement #talentdevelopment #human #purpose #culture #value
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